Great Wines Direct Reviews
A good bottle matters. So does feeling comfortable about where you buy it. Customer reviews offer another perspective on Great Wines Direct, from choosing wines to receiving an order.
Read the feedback for yourself, see what matters to other shoppers and decide whether we're the right fit for you. Already ordered? We'd welcome your honest experience too.
Read our Trustpilot reviews
4.9 out of 5, from 290 reviews
Snapshot supplied on 21 October 2026. This is not a live score; ratings and review counts may change.
Visit our Trustpilot profile to read customer accounts in full and see the latest rating and review count. Look for the details that matter to you, whether that's the wine, communication or delivery experience.
What matters to you when buying wine?
Reviews are most useful when they help answer your own questions. Read beyond the headline score and consider the experiences described.
The wines
What did shoppers choose? Look for comments about the styles they enjoyed and whether their purchases matched their tastes.
The service
How did customers find asking a question or getting help? Specific accounts can tell you more than a score alone.
The delivery
Look for feedback on communication, packaging and arrival. For current charges and estimated timings, use our delivery information rather than an older review.
Check our UK wine delivery information
Your experience deserves to be heard.
If you've ordered from us, tell others what it was like. Your genuine feedback, positive or critical, helps wine lovers make informed choices and helps us understand where we can improve.
The Google graphic is a review-link illustration, not a statement of our current Google rating.
Getting to know Great Wines Direct?
We've been helping customers discover wine since 2003. Find out more about our approach, meet the people behind the business or explore wines by style.
A question before you order? Just ask.
Tell us what you enjoy, your budget and what you're buying for. If you need help with an existing order, we're here for that too.
Call 01293 734 664 or email service@greatwinesdirect.co.uk.