Your next great bottle is on its way.
- Here’s how to follow your Great Wines Direct order.
Find your order and delivery updates
- Open your Great Wines Direct order confirmation or shipping confirmation email. If you can’t find it, check your spam or junk folder.
- Use the order-status link in your email to view your order. Once tracking has been added, follow the shipment tracking link for the carrier’s latest updates.
- If your order arrives in more than one shipment, check the relevant shipping emails for each delivery.
DPD deliveries in mainland UK
We usually use DPD for deliveries in mainland UK.
If your shipment is with DPD, you can track your delivery on the DPD website using the tracking details provided in your shipping email. If your order is travelling with another carrier, please use the tracking link in your shipping email instead.
Your order-status and shipment links are specific to your order. Keep them private and don’t share them publicly.
No tracking information?
If your shipment has no tracking information, your link isn’t working, or you can’t find your confirmation email, our team can help.
Email service@greatwinesdirect.co.uk or contact Great Wines Direct. Please include your order number and use the email address you ordered with so we can help locate your order. Never send payment card details.
Tracking hasn’t updated?
A tracking link may appear before the carrier has scanned your parcel. Check the carrier’s tracking page again for updates, or contact our team if you need help.